Billing terms and conditions
BILLING TERMS & CONDITIONS
These Billing Terms and Conditions explain how payments are processed when you shop at Dorenal.shop.
💳 Accepted Payment Methods
We accept secure online payments through major payment providers, which may include:
- Credit and Debit Cards (Visa, Mastercard, American Express)
- Other secure third-party payment gateways (as available at checkout)
All payments must be completed in full at the time of purchase.
🧾 Pricing
- All prices listed on Dorenal.shop are displayed in USD (United States Dollars) unless otherwise stated.
- We reserve the right to change prices at any time without prior notice.
- The price charged will always be the price displayed at the time of purchase.
🔐 Payment Security
We use secure third-party payment processors to ensure your payment information is encrypted and protected.
Dorenal does not store your full credit card details on our servers.
🛍️ Order Confirmation
Once your payment is successfully processed:
- You will receive an order confirmation email
- Your order will enter processing within 1–2 business days
If you do not receive confirmation, please contact our support team.
⚠️ Payment Authorization
By placing an order, you confirm that:
- You are authorized to use the selected payment method
- All billing information provided is accurate and complete
We reserve the right to cancel any order suspected of fraud or unauthorized activity.
💸 Refunds
Refunds are issued in accordance with our Return & Refund Policy.
- Approved refunds are processed within 5–10 business days
- Refunds are returned to the original payment method used at checkout
❌ Failed or Declined Payments
If your payment is declined:
- The order will not be processed
- You may retry using a different payment method
Please contact your bank or payment provider if issues persist.
📩 Contact Information
For any billing-related questions, please contact us:
Email: Contact@Dorenal.com
Phone: +1 704-738-2497
Address: 3634 W Guard St, Boise, ID 83705, United States