Privacy policy

PRIVACY POLICY

At Dorenal, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from Dorenal.shop.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal details (name, billing and shipping address)
  • Contact information (email address, phone number)
  • Payment information (processed securely via third-party payment providers)
  • Order details and purchase history
  • Technical data (IP address, browser type, device information, cookies)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and ensure secure transactions
  • Send updates, promotions, or marketing emails (only if you opt in)

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting and analytics services

These partners are required to keep your information secure and use it only for authorized purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control or disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at the email below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: Contact@Dorenal.com
Phone: +1 704-738-2497
Address: 3634 W Guard St, Boise, ID 83705, United States

We are committed to maintaining your trust and protecting your privacy.