Terms of service

TERMS OF SERVICE

Welcome to Dorenal.shop. These Terms of Service govern your access to and use of our website and services. By using our website, you agree to comply with and be bound by these Terms.

1. General Conditions

  • You must be at least 18 years old or have permission from a parent or legal guardian to use this website.
  • You agree not to use our products or services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

  • Dorenal specializes in the sale of jewellery items.
  • We strive to display accurate product descriptions, images, and pricing; however, errors may occasionally occur.
  • We reserve the right to correct any errors and update information without prior notice.

3. Pricing and Payments

  • All prices are listed in USD unless otherwise stated.
  • Payments must be made in full at the time of purchase.
  • We use secure third-party payment providers to process transactions.

4. Orders and Acceptance

  • Once you place an order, you will receive an order confirmation email.
  • We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
  • In case of cancellation, a full refund will be issued.

5. Shipping and Delivery

  • Orders are processed within 1–2 business days.
  • Estimated delivery time is 5–8 business days.
  • Delivery times are estimates and may vary due to external factors beyond our control.

6. Returns and Refunds

  • Our Return & Refund Policy is available on a separate page and forms part of these Terms.
  • By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Dorenal and is protected by applicable intellectual property laws.
  • You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Dorenal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid for the purchased product.

9. User Conduct

You agree not to:

  • Violate any applicable laws or regulations
  • Transmit harmful code or viruses
  • Attempt to gain unauthorized access to our systems
  • Use our website for fraudulent purposes

10. Third-Party Services

We may use third-party services (such as payment processors and shipping providers). We are not responsible for the practices or policies of these third parties.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

14. Contact Information

If you have any questions about these Terms, please contact us:

Email: Contact@Dorenal.com
Phone: +1 704-738-2497
Address: 3634 W Guard St, Boise, ID 83705, United States